How to train a struggling employee Identify the problem. Before you can draw up an improvement plan, you need to back it up and discover the root cause of the problem. Telling someone you're not living up to expectations isn't easy, so it's often avoided until it's too late. Try to mentally rename a courageous conversation instead of a difficult one.
Think of it as serving the greater good, because solving any problem that employee might have benefits many. Approach the conversation with empathy, not punishment. Whether this coach is inside or outside the organization, he can quickly analyze what the sticking points are and help chart a path for the employee to move forward.